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Thread: Smoke Day 11 t-shirts & more now available

  1. #11
    TVWBB Olympian ChuckO's Avatar
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    Got mine in today's mail

  2. #12
    TVWBB 1-Star Olympian Jim Lampe's Avatar
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    Actually, gonna send the ash coloured shirt back...
    after taking a closer look at the printing, the details on the WSM are blurred and
    the words in the two ribbons are blotches of ink, can't read the words...
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  3. #13
    TVWBB 1-Star Olympian Jim Lampe's Avatar
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    Great Customer Service at CaféPress

    I asked to return & exchange...


    Dear Jim,

    Thank you for contacting CafePress. I am more than happy to help you with the
    refund! I am very sorry the print of the t-shirt you received was
    unreadable. I want you to be fully satisfied with your CafePress
    experience. I have processed a refund for you…

    Please allow up to 24 hours for the refund to be reflected in your account.

    I know the t-shirt received is not up to your complete satisfaction but as our
    way of an apology please go ahead and keep it. There is no need for a return
    and I do apologize for the inconvenience this has caused you.

    If there is anything else I can do for you, please let me know.

    Have a wonderful day!
    Best Regards,

    Kevin M.
    Customer Experience Representative


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  4. #14
    Moderator Chris Allingham's Avatar
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    I just got off the phone with Cafepress about the problem Jim had with the shirt with the TVWB logo on the pocket and Smoke Day logo on the back. The text bleeding of the black ink on both sides was a one-off printing problem with that shirt that should not have passed QA. As for the logo placement on the pocket, it should be correctly located on each shirt. If you order a shirt and you're not satisfied with the location of the pocket logo, please do not hesitate to contact Cafepress at 1-877-809-1659 or http://www.cafepress.com/cp/info/help/contact.aspx and they will offer a replacement shirt or a refund.

    I've ordered several shirts so far and all have turned out great. Hope yours do, too!

  5. #15
    TVWBB Honor Circle Enrico Brandizzi's Avatar
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    Sorry Chris, but last year for the Event I could get a Polo shirt. This is it looks not available! Am I correct?
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  6. #16
    TVWBB 1-Star Olympian Jim Lampe's Avatar
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    Thanks Chris!!
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  7. #17
    Moderator Chris Allingham's Avatar
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    Quote Originally Posted by Enrico View Post
    Sorry Chris, but last year for the Event I could get a Polo shirt. This is it looks not available! Am I correct?
    Cafepress offers a golf shirt, not specifically a Polo shirt.

  8. #18
    TVWBB 1-Star Olympian Jim Lampe's Avatar
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    Chris, did you design this?



    I think it's the BEST yet! REALLY!
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  9. #19
    TVWBB Gold Member JRAiona's Avatar
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    Is Cafe Press no longer doing caps?
    Food is the ultimate passion. It's neccesity and indulgence all in one

  10. #20
    Moderator Chris Allingham's Avatar
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    Quote Originally Posted by Jim Lampe View Post
    Chris, did you design this?



    I think it's the BEST yet! REALLY!
    Patrick at bbqlogos.com created it based on a design I'd seen on another t-shirt. Glad you like it!

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