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Thread: What do you look like?

  1. #1
    Moderator Chris Allingham's Avatar
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    What do you look like?

    I want to share an odd story with you.

    I went to The Home Depot yesterday for some light bulbs. While there I visited the Weber accessories display and noticed replacement gas grill igniters and remembered that I needed two for my Weber Summit 450.

    Not sure if the one in front of me was the right part, I called Weber Customer Service and asked. Glad I did because in fact I needed a different part. Since the Big Orange Retail Giant did not have my part, I placed an order with Weber right there on the spot over the phone.

    I gave the nice lady my name, address, phone number, credit card, etc. We get to the email address and she notices my account says "mail@virtualweberbullet.com".

    She says, "Are you Virtual Weber? I mean, when I go to those pages, are those your pages?"

    "Yes, that's my website. I run a fan site for the Weber smoker and a discussion forum for all Weber grills."

    "Oh, we get calls about your website all the time. We can't recommend a lot of the things on your site because they void the warranty, like drilling holes in the lid for thermometers...that might rust the lid."

    "Yes, I understand."

    Then she says, "So what do you look like?"



    I say, "Do you mean how do I look physically? Like you want to see a picture of me?"

    "Yes. You have photos of a lot of people on there, but not one of you."

    I say, "You can find a photo of me by going to the homepage at virtualweberbullet.com and clicking 'Welcome Message' at the bottom of the page. There you'll find a photo of me. But the site's not about me, it's about everyone else and about your great products, so I don't prominently feature myself in photos."

    We wrapped up the order and thanked each other and I went on my way. But now I realize she knows what I look like but I don't know what she looks like. Maybe next time I call I'll ask.

  2. #2
    TVWBB Emerald Member James Lake's Avatar
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    That is funny.... You are the man Chris, thanks for sharing.

  3. #3
    TVWBB Platinum Member Phil Perrin's Avatar
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    Now THAT'S customer service!
    Lagers and pilsners and ales, oh my!

  4. #4
    TVWBB Emerald Member
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    so funny - thanks.

    Ray
    "queing, teeing, and being in NC"

  5. #5
    TVWBB 1-Star Olympian Rich Dahl's Avatar
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    Gotta love it!
    "Rescuing just one dog won't change the world, but it surely will change the world for that one dog."

  6. #6
    TVWBB Pro V_Rocco's Avatar
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    Just goes to show you how the good folks at Weber became so wise!
    Vern
    Nothing but Weber equipment: Performer Grill , 18.5" WSM

  7. #7
    TVWBB 1-Star Olympian Tony R's Avatar
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    You still got it my friend.
    Weber Summit Charcoal Grill, Primo Grill, Pellet Smoker, Weber Genesis, Weber Q, Weber 22" OTG, Weber Jumbo Joe, Weber 26"

  8. #8
    New Member
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    Be careful. I went on a terrible blind date that way 40 years ago. Guess I should have asked for a picture.

  9. #9
    TVWBB Honor Circle Bob H.'s Avatar
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    But Frank, then it would not have been a blind date. About that same time 40 years ago I went on a blind date that made me wish for temporary blindness. But a few blind dates later I met my wife.
    Quote Originally Posted by Frank Ferreira View Post
    Be careful. I went on a terrible blind date that way 40 years ago. Guess I should have asked for a picture.

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