Weber Disaster Conclusion

Hi all, Ok so with regards to the Weber issue I had previously posted about, thanks for all the advice, however the broken bit did not want to work no matter what I tried.

I had Weber call me after I fired off an email and they said that they were putting a new regulator out to me today air express. They also said they would have their state manager take up the issue I had with the store who sold me the BBQ and their lack of after sales service of their product.

So hopefully in a day or so I`ll be ready to grill again and be able to get the slow roast thing happening for xmas.

cheers Trevor

Too bad, glad to hear you're being looked after.

I had a portable grill (cheapo, no-name) some 15 years ago. When it had a regulator problem it was a 6" flame coming out of the regulator itself! Scared the crap outta me.