Les Stubby
TVWBB Fan
While grilling some lamb chops last night for my mother's 92nd birthday (they were from Sam's and very good)I noticed a crack in my Thermapen, which I have only owned two or three months. Needless to say I wasn't real happy.
I emailed the president of the company this morning at 8 am and received an email back at 10:30 am from the same gentleman and was informed that a new unit was on its way with a prepaid stamp to return the damaged unit.
Wonderful customer service-they made my day. Thought you all would be interested.
Les Stubby
I emailed the president of the company this morning at 8 am and received an email back at 10:30 am from the same gentleman and was informed that a new unit was on its way with a prepaid stamp to return the damaged unit.
Wonderful customer service-they made my day. Thought you all would be interested.
Les Stubby