Hi,

In recent weeks, I've had many reports from Hotmail users that they cannot complete the bulletin board registration process. Specifically, they never receive the LiveCloud e-mail confirmation message that contains a link that must be clicked to activate their memberships.

I contacted Social Strata about this, and it turns out that Hotmail is "rate-limiting" the e-mails from LiveCloud, meaning that they accept only a certain number of e-mails and then reject the rest.

The Social Strata operations team is aware of the problem and is looking into it, but in the meantime Hotmail users may wish to register for the bulletin board using a different e-mail provider, if possible.

Regards,
Chris

This message has been edited. Last edited by: Chris Allingham,

I continue to receive complaints about this problem. It seems that it not only affects Hotmail users, but also Live.com (another Microsoft e-mail provider) and some Yahoo! and Gmail e-mail users.

I am continuing to discuss this with Social Strata and will provide any updated information I receive.

In the meantime, all I can suggest is trying to register using different e-mail providers, or try having the e-mail confirmation message resent to yourself at various times of day in hopes of hitting a time when the rate-limiting is not occurring. You can resend the confirmation e-mail to yourself at any time by attempting to login to the bulletin board...there is a "resend" link on the error message page that comes up.

Regards,
Chris

I use MSN and had the same problem. I posted a help inquiry on the livecloud site and received a response from a lady named Lori. She told me to email her directly so she could manually verify my account. Problem solved!

Just another reason to "make the switch", Chris New year, new decade, new format !!

Happy New Year !!

Latest from the LiveCloud login page.

Regards,
Chris

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"All Microsoft consumer email services (Hotmail, LiveMail, and MSN) are currently being overly aggressive in preventing legitimate mail from reaching account holders. In many cases, email sent by LiveCloud to its members is not being delivered, without notice to us or the recipients. If you are using one of those Microsoft email accounts as your LiveCloud email address, you may not receive notifications we send you. We recommend using alternate email services like GMail."